Privacy policy

Last Updated: March 25, 2026

This Privacy Policy describes how SINAI GROUP LIMITED (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

 

1. CONTACT INFORMATION

For any questions regarding your privacy or to exercise your rights, you can contact our Data Protection Officer at:

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    Company Name: SINAI GROUP LIMITED

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    Address: RM03, 24/F, HO KING COMM CTR, 2-16 FAYUEN ST, MONG KOK, HONG KONG

  • Email: SinaiGrouplimited@outlook.com

  • Phone: +1 929-566-4887

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    Authorized Representative: Baby Lou Matela Lanzaderas

     

2. COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

  • Device Information: Collected automatically via cookies, log files, web beacons, and pixels. This includes version of web browser, IP address, time zone, and how you interact with the Site.

  • Order Information: Collected from you to fulfill our contract. This includes name, billing address, shipping address, payment information (including credit card numbers and payment details for Airwallex/Shopify Payments), email address, and phone number.

3. SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you.

  • Shopify: We use Shopify to power our online store.

  • Payment Processors: We share payment information with Airwallex and other payment gateways to process transactions securely and prevent fraud.

  • Compliance with Law: We may share information to comply with applicable laws and regulations or respond to lawful requests for information.

4. USE OF PERSONAL INFORMATION

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products and offers.

5. LAWFUL BASIS (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent.

  • The performance of the contract between you and the Site.


     

  • Compliance with our legal obligations.


     

  • For our legitimate interests (e.g., fraud prevention).


     

6. YOUR RIGHTS

  • GDPR (Europe): Residents of the EEA have the right to access, port, correct, update, or erase their Personal Information.


     

  • PDPO (Hong Kong): In accordance with the Personal Data (Privacy) Ordinance of Hong Kong, users have the right to request access to and correction of their personal data held by us.


     

7. COOKIES

We use cookies to improve your browsing experience and to provide our services. You can control and manage cookies through your browser settings.


 

8. CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.